Privacy Policy & Cookie Notice

Vaza.ai – Virtual Agent Zeta Automation

Introduction

This Privacy Policy explains how Vaza.ai ("we," "our," or "us") collects, uses, and protects personal data when you visit our website, use our services, or communicate with us. We are committed to safeguarding your privacy and complying with applicable data protection laws, including GDPR, CCPA, and other relevant regulations.

By using our website or services, you consent to the practices described in this Policy.

Data We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number submitted via contact forms, bookings, or inquiries.
  • Business Information: Company name, role, project requirements, and relevant workflow data provided for consulting purposes.
  • Technical Data: IP address, browser type, device information collected via cookies or analytics tools.
  • AI-Processed Data: Documents, workflows, or inputs provided for automation, AI consulting, or solution design.

How We Use Your Data

We use collected data to:

  • Deliver consulting services and respond to inquiries.
  • Analyze and improve our website, services, and user experience.
  • Communicate updates, offers, or relevant insights (you may opt-out).
  • Comply with legal obligations and prevent misuse or fraud.

Data Sharing & Third Parties

We do not sell personal data. We may share data with:

  • Technology partners: AI API providers, hosting platforms, and automation tools used solely for service delivery.
  • Analytics and marketing tools: e.g., Google Analytics for understanding site usage.
  • Legal authorities: If required by law or regulatory compliance.

Data Retention

We retain personal and business data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, delete, or restrict the use of your personal data.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at: [email protected].

Security Measures

We implement industry-standard measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Restricted access to sensitive information
  • Secure storage and regular security audits

International Transfers

If your data is transferred outside your country, Vaza.ai ensures appropriate safeguards (e.g., EU Standard Contractual Clauses) are in place to maintain compliance with applicable laws.

Cookie Policy / Notice

What Are Cookies?

Cookies are small files stored on your device that help us remember preferences, analyze traffic, and improve our services.

Types of Cookies We Use

  • Essential cookies: Required for website functionality.
  • Analytics cookies: To understand visitor behavior and interactions (e.g., Google Analytics).
  • Marketing cookies: To deliver relevant ads or content (if applicable).

Your Choices

You can manage or disable cookies via your browser settings. Some website features may not function correctly if cookies are disabled.

For more details, see our full Cookie Policy or contact us directly.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or data practices, contact:

Vaza.ai – Virtual Agent Zeta Automation

Email: [email protected]