AI Email & SMS Follow-up

TL;DR:Automated follow-up sequences that nurture leads with personalised emails and texts. Turn more inquiries into booked jobs without lifting a finger.

Automated follow-up sequences that nurture leads with personalised emails and texts. Turn more inquiries into booked jobs without lifting a finger.

The Problem

Most businesses are terrible at follow-up. A lead comes in, you send one quote, and if they don't respond immediately, you move on. But 80% of sales require 5+ follow-ups to close. Without consistent nurturing, you're leaving money on the table. Customers get busy, forget, or need more time. The business that stays in touch wins.

Our Solution

Our AI creates and sends personalised follow-up sequences via email and SMS. New leads get an instant response. Then they receive strategic touchpoints over days and weeks: helpful tips, gentle reminders, seasonal prompts. AI personalises every message based on their project and engagement. You only step in when they're ready to book.

Key Benefits

Instant First Response

Leads receive a personalised response within seconds of inquiring. Speed to lead wins jobs.

Multi-Touch Sequences

Automated email and SMS sequences over days and weeks keep you top of mind until they're ready to book.

Personalised Messages

AI crafts messages using lead details: their name, service needed, location, and project specifics.

Smart Timing

Messages sent at optimal times based on engagement data. No more guessing when to follow up.

Re-engagement Campaigns

Automatically reach out to old leads who went cold. Many will be ready to book months later.

Response Tracking

See who opens, clicks, and replies. Know exactly which leads are hot and ready to close.

How It Works

1
Sequence Design
We create email and SMS sequences for different lead types: new inquiries, quote follow-ups, seasonal check-ins, and more.
2
Integration
Connect your lead sources: website forms, phone calls, Google Business Profile. All leads enter the right sequence automatically.
3
Automation
Sequences run on autopilot. You only engage when leads reply or book. Focus on closing, not chasing.

Real Results

Comfort HVAC, Austin TX

From 15% to 35% quote-to-close rate

133%

Increase in close rate

$45K

Recovered from old leads

8 hrs

Saved weekly on follow-up

Comfort HVAC was sending quotes and hoping for the best. After implementing AI follow-up, their close rate more than doubled. A re-engagement campaign to 6-month-old leads recovered $45K in jobs from customers who had just been waiting for the right time.

Common Questions

Will people know it's automated?

Messages are written to sound personal and natural. AI incorporates specific details about their project so it feels like you personally wrote it. Most recipients can't tell.

How many messages will you send?

Sequences are designed to be helpful, not annoying. Typically 5-7 touchpoints over 2-3 weeks for new leads. You approve the sequence before it goes live.

What if they reply?

Replies come directly to you. The sequence pauses automatically when someone responds so you can take over the conversation personally.

Is SMS legal?

Yes, when they've opted in by submitting a contact form or inquiry. We ensure all messages comply with TCPA and CAN-SPAM regulations.

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